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Terms & Conditions

1. General Participation Policies

Arrival & Class Conduct

  • Arrive at least 5 minutes before class starts.
  • Students more than 5 minutes late cannot join and will forfeit the class
  • Late arrivals will not receive a refund

Health & Safety

  • Inform your instructor of any medical conditions, injuries, or health changes before each class
  • Do not apply lotions, oils, or creams on class days
  • Report any injury, even minor, to the instructor immediately

Instructor Guidance & Peer Interactions

  • Students will receive physical assistance or adjustments from the teachers to enhance or correct my body posture during class by the instructor leading the class, where neccessary
  • Students may choose to ‘spot’ each other at their own discretion. Any accidents or injuries caused by one student to another are not the responsibility of Suspended Fitness
  • Moves not demonstrated by the instructor are attempted at your own risk
  • Each student will be taught moves based on previous experience and ability

2. Cancellation & Refund Policy

Individual Classes

  • 24-hour cancellation notice required
  • Cancellations under 24 hours will be charged in full
  • All class packs or passes are non-refundable

Courses & Multi-Week Programs

  • Multi-week courses (e.g., 5-week beginner programs) are non-refundable and non-transferable.
  • Missed sessions may be eligible for catch-up classes if offered:
    • Must be booked at least 24 hours in advance
    • Subject to availability
    • Limited to a specific number of sessions per course

Weather or Unexpected Closures

  • Suspended Fitness will announce class cancellations on official communication channels
  • If a class runs as scheduled and you do not attend, the session is forfeited without refund

3. Health, Safety & Injury Acknowledgement

Pole fitness is physically demanding and potentially hazardous. By participating, you acknowledge:

  • There is a risk of injury, including falls or impact injuries
  • Pole dance is physical activity that may result in: muscle soreness, bruising and skin friction burns
  • You are participating voluntarily and accept full responsibility for your safety

Student Responsibilities

  • Exercise within your limits
  • Stop immediately and notify the instructor if you experience pain, dizziness, or discomfort
  • Use good judgment when attempting any movement

Instructor Responsibilities

  • Suspended Fitness instructors take reasonable precautions to ensure safety
  • Cannot eliminate all risk associated with pole fitness

4. Liability Waiver

  • For the purposes of this Liability Waiver, “Suspended Fitness” includes the business entity, its owner Rebecca Savidge, its instructors, employees, contractors, and any individuals acting on behalf of the business.
  • Students waive all claims against Suspended Fitness and instructors for injury, loss, or damages
  • Students release Suspended Fitness, directors, employees, and contractors from all liability
  • Students accept full responsibility for their personal health and safety
  • Students acknowledge that any accidents or injuries caused by one student to another while spotting each other are not the responsibility of Suspended Fitness

Exceptions

  • This waiver does not affect liability for:
    • Personal injury caused by negligence
    • Fraud
    • Matters not allowed to be excluded under applicable law

5. Age Restrictions

  • Students must be 18 or older for all classes, unless otherwise stated
  • Ages 16–17 (teen classes) require parent/guardian consent

6. Data Protection & UK GDPR

Suspended Fitness is committed to protecting your personal data and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Data We Collect

  • We only collect and store email addresses and contact numbers for the purposes of class bookings, account management, and essential communication relating to our services
  • Your personal data is never sold, shared, or passed to third parties

Data Storage & Security

  • Contact details are stored securely and only for as long as necessary to operate our services
  • Access to personal data is limited to authorised personnel only

Your Rights Under UK GDPR

  • You have the right to request access to, correction of, or deletion of your personal data
  • You may also object to or restrict how your data is processed
  • To request removal of your contact details from our database, please contact beccie@suspendedfitness.com
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